Refund policy

Returns

We accept return requests within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.

To request a return, please contact us with your order number and reason for the return. Do not send your item back before receiving return instructions from us, as the return address may vary depending on the product.

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund after it has been issued.

Original shipping charges, if applicable, are non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can evaluate the issue.

If approved, we will arrange an appropriate replacement or refund at no additional cost to you.

Non-returnable items

Custom or personalized items, perishable goods, gift cards, and items marked as final sale cannot be returned unless they arrive damaged, defective, or incorrect.

If you have questions about whether an item is eligible for return, please contact us before sending anything back.