Shipping policy

Order processing

Orders are typically processed within 1–3 business days. Processing times may vary depending on the product, availability, and order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping and delivery

Estimated delivery times are displayed when available during checkout or on the applicable product page.

Delivery times are estimates and may vary depending on the destination, shipping carrier, product availability, and circumstances outside our control.

Please note that processing time and shipping time are separate. Delivery estimates begin after an order has been processed and shipped.

Multiple-item orders

Items in the same order may be shipped separately and may arrive at different times. If this happens, you may receive separate tracking information for each shipment. You will not be charged additional shipping fees solely because we ship an order in multiple packages.

Tracking

When tracking information is available, you will receive it by email after your order ships. Please allow some time for the carrier to update tracking information after the shipping confirmation is sent.

If you have not received tracking information or your tracking has not updated for an extended period, please contact us with your order number.

Delays

Occasionally, deliveries may be delayed due to carrier disruptions, weather, customs, high shipping volumes, or other circumstances outside our control.

If your order is significantly delayed, please contact us and we will help investigate the shipment.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been processed or shipped, we may not be able to change the delivery address.